CNN’s painful health-care lesson

No, folks, this is not 1948.

Within moments after CNN announced with urgency and breathtaking inaccuracy that the Supreme Court had overturned “Obamacare” Thursday morning, Twitter was chattering about it under the hashtag #cnnfail.

Photo attributed to screen capture by Carlene Variyan, posted on Twitter.

Had this been 1948, the damage would have been relatively contained to the consumers of one product. It was the Chicago Tribune that inaccurately reported the defeat of President Truman. He made it famous by smiling and holding the paper aloft for photographers. Otherwise, only a few people who got that first edition would have known about it. The paper quickly followed up with a corrected edition.

Had this even been 1981, the damage would have been minimal. When John Hinckley Jr. fired shots at President Reagan, several media sources reported that White House Press Secretary James Brady was dead. The mistake has been debated in journalism schools and is generally known, but in 1981 there weren’t many alternative ways to get the news. The story was corrected and people moved on.

No, this is 2012. CNN didn’t just report the wrong outcome of the most important U.S. Supreme Court decision in years. It sent that wrong information out to smart-phones in the pockets of countless average Americans, ringing alerts that made them look. There was no way to miss this one.

And even though it corrected the error seven minutes later, it couldn’t stop the avalanche of social media chatter that, while mostly snarky, was filled with the kind of sage wisdom one expects to hear in the halls of journalism schools.

Among the snarky was this message to CNN reporters from Elizabeth Weitzman, telling them not to worry: “Even if you lose your job, you can still have health insurance.”

Among the sage was this from James Poniewozik: “Report it right but 2 minutes late, no one will care in an hour. Report it wrong 2 minutes early, no one will forget.”

Anyone who reads the first pages of the 192-page ruling can quickly see what happened. Right on the second page, it says Chief Justice John Roberts finds, “… that the individual mandate is not a valid exercise of Congress’s power under the Commerce Clause and the Necessary and Proper Clause.”

That looks like a rejection of the individual mandate.

It isn’t until page 4 that you find Roberts saying, “the individual mandate may be upheld as within Congress’s power under the Taxing Clause.”

I have some sympathy for the reporters trying to quickly make sense of it all for CNN. You don’t have to work long in this business before making embarrassing mistakes. However, that doesn’t make them any less serious, or less damaging to your reputation.

The good news for CNN is that the public has a fairly short memory. I didn’t see a lot of Twitter talk recalling that NPR falsely reported in 2010 that Ariz. Rep. Gabrielle Giffords had been killed in the shooting that injured her in Tucson.

The bad news is that it will exist forever on the Internet. Today the news media is more competitive than ever before, and there is an urgency to be first. But the old-fashioned rules and virtues of good journalism also apply as never before.

As John Schwartz of the New York Times tweeted, “He who hesitates is smart.”

Categories: Washington

About the Author

Jay Evensen

Jay Evensen is the Senior Editorial Columnist for the Deseret News. He has 32 years of journalism experience covering politics and a variety of other assignments at news organizations ranging from United Press International in New York City to the Las Vegas Review-Journal and the Deseret News, where he has worked since 1986. During that time, he has won numerous local, regional and national awards. Most recently, he was given the Cameron Duncan Media Award, given annually in Washington, D.C., by the advocacy group RESULTS, to the journalist judged to have done the most to further the cause of the world's poorest people.

One comment

  1. Lagomorph

    Fox also jumped to the wrong conclusion and reported the decision wrong at first, but they corrected themselves a few minutes faster than CNN.

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